Frequently Asked Questions

Frequently Asked Questions

Where is Grandma Mae’s Country Naturals made?

barnimgOur kibble is manufactured in the USA in the beautiful farm country of rural upstate New York. Our facilities have been making the highest quality premium pet foods made in America for the past 20 years. The plants have earned three of the most stringent certifications that a pet food facility can have, including the highest level of organic certification in the US-Oregon Tilth Certification, and the European Union Certification. (Europe’s testing standards are tougher than those in the US).

Where are the canned foods made?

Although there are many different canned foods on the market, many of the brands with good-looking ingredient panels source their products in Asia. While we imagine many of these products are fine, we feel more comfortable sourcing products in the developed world, in countries with high standards of quality and concern for health all along the supply chain. For our cans we have selected two of the best producers in the US, in South Dakota (Grain Free pates for dogs and cats) and New Jersey (Healthy Entrees for Dogs). Ultra-Premium Plus Complete Diets for both Dogs and Cats are made in New Zealand, one of the purest natural environments in the world. Our in-gravy cat foods are made in Ontario, Canada. With Grandma Mae’s Country Naturals canned food, you can be confident of the highest degree of excellence for your pet.

What is the background to the Grandma Mae’s formula?

The original Grandma Mae’s formulas were developed by one of the leading experts in the field of Animal Nutrition for 35 years; he has a PhD in Animal Nutrition from the University of Illinois, and was one of the originators of the holistic fresh-ingredient category.  Since our first expert’s retirement, we are now associated with one of the leading pet nutritionists in the US, who received a doctoral degree  in Nutrition and Biochemistry from North Carolina State University.

Who owns the company that makes Grandma Mae’s?

Grandma Mae's is owned by a co-op of independent pet retailers and 35 of its members. It is owned by small business people—not a big corporation, Wall Street or private equity investors—which is why it’s such a great value.

Why should I buy pet food from an independent pet store?

The owner of your independent pet store is first and foremost a pet lover. The brands he or she carries are the product of years of study and research.

What’s another reason to shop at an independent pet store?

Buying at local merchants supports the economy of your area. Studies show that for every dollar you spend at retail, 3 ½ times more stays in your community if you spend it at a local merchant instead of at a national chain.

Where do the ingredients in Grandma Mae’s Country Naturals come from?

Almost all of our ingredients come from the USA.  To ensure the best quality product, a few may come from Canada, the UK, or Europe.

Some examples of our sourcing include:

  • No ingredients from China in any of our products
  • Chicken from family farms in Ohio
  • Duck from small breeders in Missouri
  • Grass-fed lamb and Venison from New Zealand, one of the world’s purest environments
  • Brown rice and other whole grains, legumes like peas, lentils and chickpeas, all grown in the US, and in a few cases in Canada
  • Our fish comes from the cold waters of the North Atlantic Ocean, caught off either Norway, the Maritime Provinces of Canada, or Maine, with fish meal processed onshore, not on ships. Onshore processing means we can avoid the preservative ethoxyquin, which is required with on-ship processing
  • Vitamins from the US, Canada or Europe

Are the ingredients in Grandma Mae’s human grade?


If the product is made in small batches, how do you maintain consistency?

Consistency is not at all related to the size of the batch. It is determined by being made on the same equipment every time using the same settings, and with the same operators. On the other hand, with a large-volume formula it is impossible to obtain ingredients of the same quality and freshness as with a smaller formula. With many large brands, your bag one month willl come from one factory, the next one from a plant in a different part of the country.

Does Grandma Mae's Country Naturals have chelated minerals?

Yes, all the minerals in Country Naturals are chelated.

Was there really a Grandma Mae?

We named our pet food after our beloved Grandma Mae (1899-1985). Grandma Mae, “the lady with the smile,” was an early advocate and practitioner of healthy eating and exercise for both people and pets.

Does Grandma Mae’s Country Naturals Pet Food need to be supplemented?

No. All Grandma Mae’s Country Naturals formulas are complete and balanced according to AAFCO guidelines, and do not need to be supplemented with anything.

Is your menhaden fish meal ethoxyquin free?

Yes, we buy naturally stabilized fish meal, so it is ethoxyquin free.

What is the pH of your foods?

All of our foods have an approximate pH of 6.6.

Does Grandma Mae’s Country Naturals contain Vitamin C that comes from Asia?

Your dog manufactures all the Vitamin C it will ever need, so there is no need to supplement it. We do supplement it in two of our three cat foods, and the ingredient is sourced in Europe.

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